Medical Records

Receive your medical records & images digitally

Advanced Diagnostic Group has partnered with Clearpath to make accessing your medical records and images secure, simple, and convenient. You can easily receive, store, and share your files from your smartphone or computer—anytime, anywhere.

Viewing Previous Results

If you are an existing patient, follow these steps to access your records

1

Click the Get Started button below to open the Clearpath Portal

Login if you are an existing user or follow the steps to create a new account.
2

Securely access, view, or share your results & images with your provider

Allow your care team to collaborate efficiently, with imaging studies available when your providers need them.
3

Requesting previous images & reports

Once logged in, records can be requested via the Request Records tab. Follow these simple steps to get started.

Getting Started

If you are a new patient, follow these steps to access your records

1

After completing your exam, you will receive an email from Clearpath

Follow the instructions within the email to create a new account or login if you are an existing Clearpath user.
2

Once your account is created, you can view your results & images

Depending on the type of exam, results can take between 48 to 72 hours to process and show up in your account.
3

Benefits of a Clearpath account

  • View your records anytime, anywhere
  • Understand your results with visual explanations of medical terms
  • Store records & images securely
  • Share your results with your providers and family members

User Guides

Helpful Tutorials & Support Resources

Clearpath Patient
User Guide
VIEW NOW
Patient Record Request -
Clearpath Patient Portal
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Downloading or Sharing -
My Images on Clearpath
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How to Upload Records -
as a Patient
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Frequently Asked Questions

We’re here to help you find the answers to your questions

Looking for answers? We’ve compiled a list of the most common types of questions we receive from our customers relating to their exams and procedures. If we haven’t covered your particular question on this FAQ page, you’re welcome to contact us directly for additional assistance.

 

Medical Records›

How do I request my records through Clearpath?
Records can be requested via the Request Records tab. Please refer to page 10, Requesting Images and Reports in this Patient User Guide.
What is the turnaround time to receive my images once requested?
Turnaround time can depend on the type of exam but typically take between 48 to 72 hours. If you have any questions regarding timeframes, please reach out to the facility where your exam was performed.
Why weren’t my records released immediately?
Records take time to process, if requested via Clearpath, Advanced Diagnostic Group must confirm identity before releasing. Please see turnaround time above for further details.
How do I access my images?
Images can be accessed under the My Records tab. Please refer to page 5, How to View Images in this Patient User Guide.
How do I access the reports?
Reports can be accessed under the My Records tab. Please refer to page 6, How to View Reports in this Patient User Guide.
How do I share my images with my provider?
There are two ways to share images with your provider. You can either e-mail your images or print out an Access Form and hand it to your provider. Please refer to pages 8-9 in this Patient User Guide.
 
Clearpath made receiving my imaging fast and easy. I got them a couple days of my appointment and was able to see the results right away.

Olivia M. California

I used Clearpath to request images after a recent doctor's appointment. It's comforting to know that I have them should I ever need them.

Sandra P. Maryland

With the Clearpath app, I feel like I'm in control of my health records. This is the first time I've been able to see everything in one place.

Greg C. Florida

Clearpath makes it easy to keep my mother's records and images in one place despite receiving care across multiple hospitals and providers.

Sharon D. New Jersey